| Shipping Terms |
| Packaging |
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Our Signature, Pearl and Fleur De Lis collections come in our
satin or organza pouches. The Africa and Credo's collections come in their own
gift box with printed quote or charity information. |
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If you are sending any of our jewelry as a gift, we will be
happy to gift wrap with our signature boxes, ribbon and card. Please fill in
gift card box provided on the product page, and we will handwrite your special
message. $5.00 |
| Returns And Exchanges |
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Our Signature collection is handmade to order and is returnable
for credit or exchange only. All other collections are returnable for credit,
exchange or refund. Simply return the item within 7 days of receipt for a prompt
refund, exchange or credit. Please call or e-mail us for a return authorization
number. All returned items must be in original condition. It must be carefully
packed in the original packaging and safely shipped back via insured Ups or
registered mail. Please use a hard box to insure that the jewelry is not
damaged. We cannot be obligated to accept the return of damaged, or worn
merchandise. Shipping and handling fees are non-refundable. |
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| Natural Variation |
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Please note that all stones will naturally vary to some degree
in color, size and shape. |
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| Repairs |
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We fully stand behind the quality and craftsmanship of all of
our jewelry. However, if any piece is in need of repair within 3 months (based
on normal usage), we will happily repair it for you. Simply contact us. Some
material charges may apply. |
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| For return authorization or repairs please e-mail us at:
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info@bhagawatigems.com |
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| Shipping Information |
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Our web site will automatically calculate the correct shipping
charges for your order in your shopping cart. |
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Due to the production time involved for each designer piece,
orders will be shipped within 1-3 weeks of receipt. If the item will take longer
Rumblefish will inform you by e-mail with an estimated delivery date. You should
receive your order within 5-7 days after we ship, as quoted by UPS standard
ground,$10.00. If you need your order by a specific date, please indicate this
in the specific instruction section of the order form and we will do our best to
accommodate you. Once an order is shipped, you will be e-mailed a tracking
number. Packages can only be delivered to street addresses and require a
signature. |
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| Express Delivery |
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All orders for overnight & 2 Day air must be placed before
12 noon EST or they will be processed the next business day. Rumblefish will
confirm the availability of the item by e-mail. If the item is available the
charge is $15.00 for 2 Day Air and $30.00 for overnight delivery. |
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| Shipping to a location other than billing address |
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To ship to another address (domestic only), please enter your
address in the billing information field and the shipping address in the
shipping information field on the billing page during the ordering process.
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